000 00454nam a2200181Ia 4500
008 180116s2005 xxu||||| |||| 00| 0 eng d
020 _a0826481477
082 _a302.3
_bS270
100 _aShaw, Peter
245 _aConversation Matters
_bHow to Engage Effectively with One Another
250 _a
260 _aLondon
_bContinuum
_c2005
300 _axi, 190 p.
365 _b.0000
_cRs.
440 _v
906 _a060542
_b081564
942 _cB
999 _c328031
_d328031